Carroll County Healthcare Overwhelmed; Pleads for Help

Please read the letter below to the Carroll County community, issued jointly from Carroll Hospital, Carroll County Health Department, Carroll County Department of Public Safety and Carroll County Department of Fire/EMS.

Letter to the Carroll County community,

We write to you, combining our efforts as public safety officials, to plead with you to take action now to help your loved ones, friends, neighbors and the community as a whole. Carroll Hospital, fire and emergency medical services (EMS) personnel, urgent care facilities and other community health care providers need your help, and we need it now.

COVID-19, with its variants, is rapidly spreading infection throughout the county, bringing unprecedented stress to pre-hospital (EMS) providers and Emergency Departments (ED) in Carroll County and the surrounding areas. Dramatically increasing numbers of residents are testing positive for COVID and the rapid spread places unequalled pressure on our health care systems and our dedicated front line health providers. Concerning numbers of patients, both COVID-positive and otherwise, are causing many hospitals, including Carroll Hospital, to become overloaded and listed as “Yellow Alert”, “Red Alert” or “Reroute.”  (

What does this mean for you?

  • With so many people in the hospital, wait times are longer and a bed may not be available if you need one. Ambulances are being held in the parking lots at hospitals for extended periods of time.
  • When an ambulance arrives at the hospital ER, non-emergency patients will be placed in the waiting room for what could be an extensive waiting period of even greater than 24 hrs. in some cases. Calling 911 for an ambulance does not guarantee a fast track into a bed at the ED so please don’t call 911 for non-emergency events.
  • When Carroll Hospital is overloaded, some patients must be transported to healthcare facilities out of the area. This results in emergency units being out of service for longer periods of time, making them unavailable for other emergency calls.
  • The surge in demand for services has resulted in Carroll Fire/EMS units responding more frequently to assist in other jurisdictions, as well as units from other jurisdictions responding to calls in Carroll, creating a domino effect of inefficiencies and challenging the ability to ensure timely response to patients.
  • EMS personnel, hospital staff and resources are at a critical level.

Everyone is working hard to continue to serve and protect, but we need the community’s assistance. How can you help?


  • Avoid going to emergency departments for issues such as coughs and colds, low-grade fevers and non-life-threatening issues.
  • Go to primary care physicians or urgent care centers for non-emergency care.
  • Take precautions: socially distance, wash your hands regularly, wear a mask.
  • Limit your exposure to others, especially after you have been in close contact with someone known to have COVID-19 or if you are experiencing symptoms.
  • Get vaccinated and/or receive the booster.
  • Help and encourage others to receive the vaccine.

These things will decrease transmission, which will thereby decrease cases, hospitalizations, and deaths. If you have questions about COVID symptoms, when to test, or what to do if you have been exposed, please use the extensive COVID resources at the Carroll County Health Department web page(


Examples of when to call 911 for EMS:

  • Chest pains or persistent pain or pressure in the chest
  • Trouble breathing or shortness of breath
  • Bluish lips or face
  • Severe pain which is new onset
  • Traumatic injury
  • Unconscious or altered mental status
  • New confusion or inability to arouse
  • Stroke with speech difficulty, movement issues or inappropriate behavior
  • Overdoses
  • Allergic reaction with hives, swelling and/or respiratory difficulty
  • Fever >101 F with other signs/symptoms
  • Seizure activity
  • Diabetic emergencies
  • Immediate behavioral issues- suicidal
  • Burns
  • Childbirth- active labor or complications
  • Other emergencies

Carroll County – this is real. We are in a very difficult situation. This is not about politics or personal beliefs.  This is about taking care of ourselves, each other, our first responders, our healthcare providers, and our community. You trust us with your medical conditions, you trust us with your emergencies, you trust us with your surgeries.  So now it’s time to please do your part by protecting yourself and each other. Regardless of what you believe, put that aside and help us to reduce the pressure on our healthcare system, so that it can return to providing the best care possible to our community.

Since the beginning of the pandemic, our healthcare providers and first responders have been seen as heroes. Now we need the community to be our heroes by helping to limit the spread of this virus: get the vaccine, get the booster, socially distance, gather responsibly, wear your mask in public places, and wash your hands. Please be there for our healthcare workers and first responders, so we can be there for you.


Garrett W. Hoover, President and COO
Carroll Hospital

Susan M. Doyle, RN, Acting Health Officer
Carroll County Health Department

Scott R. Campbell, FPE, Director
Carroll County Department of Public Safety

Michael W. Robinson, MA, CFO, NRP, Director
Carroll County Department of Fire & EMS


Scott E


  1. So yesterday I thought I read that carroll county is not making a mask mandate like the other surrounding counties and then today they are telling the community that the hospital is over run and cases are overwhelming them …
    Mandates are put in place because we cannot always allow the public to make their own choices- esp when their choices can cause harm to others. Thats why we have societal rules– this is a health crisis. We need rules for it also- obviously, or we wouldn’t be where we are right now almost 2 years later.


  2. We don’t need more rules or mandates. We need to dismantle the bureaucracy that produced this letter. There is not one medical doctor on that paper. All shills.

    The letter Carroll County’s “medical” leadership issued was timed to be inflammatory. The day after the council
    didn’t insist we all cover our faces with unhelpful hindrances to breathing. This letter is meant to divide us and create conflict.

    Hoover, Doyle, Campbell, & Robinson should repent for having engaged in an attempt to sow dissent amongst the people they have promised to serve.

    They asked us to get the vaccine, the vaccine that is so useless it requires constant boosting and even then won’t protect you from catching the virus.

    They asked us to get boosters. What are they boosting? You can’t boost what isn’t effective?

    Do you remember when the polio vaccine came out and people didn’t get polio anymore. That’s a real vaccine.

    They asked us to wear a mask in public places. Except the Biden administration’s chief medical officer, Dr Fauci, said the masks don’t do anything.

    Then they said socially distance and gather responsibly. Contradictory by design. So we all argue with each other.

    I’m also tired of hearing “our healthcare workers are heroes.” No they aren’t. They are citizens doing their job and a good work. It’s what they are trained to do, it’s what they chose to do. And I’m tired of hearing them elevated to some sort of super human status because they aren’t.

    I don’t trust our medical system any longer because of letters and opinions like the one above. And I think they our government is using this “pandemic” to siphon off tax dollars to God only knows what, but they are certainly stealing from our coffers. And creating conflict in us while they do it.

    The only thing that will help us navigate these lies is God. So pray.


  3. Hi Carol Shire,
    You seem to be confused about a lot of the science that is currently out there.
    I would attempt to offer sources of information that prove, beyond a shadow of a doubt that:
    – (proper*) Masks are effective.
    Cloth masks are almost useless, surgical (blue and white cotton masks) are better, but new research is showing only n95 and kn95 masks protect against Omicron. Further more, it’s been a scientific fact that proper masking does not hinder breathing… you are being dramatic. Sorry.
    – Vaccines are safe and effective.
    Not sure the mental gymnastics you attempt to admit to yourself the Polio vaccine is a “real” vaccine, but the covid vaccine is not… the tech is 50 years better.

    You and your ilk love to equate mask mandates with a trampling of personal freedoms. It’s simply not true… when you exist in a public arena, it’s not without a responsibility to other people. You’re right to exist should never infringe on mine, and vice versa.

    You know what’s exahusting… the FARCE that you believe God and prayer will save you. If that’s the case, let God fix your broken leg. Let God perform a life-saving surgery. You are doing a disservice to all other faith groups when you act so selfishly and traverse the path that would have you dismiss the hard and tireless work of our doctors and nurses. Those human beings are real.

    But yeah sure it’s bureaucracy that’s the problem… certainly not the uninformed ramblings of science deniers and Republican hypocrites.


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